SMS Terms of Service
Last updated: September 8, 2026
By opting in to SMS from a web form or other medium, you are agreeing to receive text messages from Delta Wye Group about the service you have requested. These are the message types described below.
Types of Messages You May Receive
- Appointment reminders and confirmations.
- Technician dispatch and arrival notifications.
- Scheduling changes and job status updates.
- Quote, estimate, and invoice notifications.
- Emergency and after-hours service coordination.
- Replies to questions you send us by text.
We do not send marketing or promotional text messages.
Message Frequency
Messaging frequency may vary. The number of messages you receive depends on the service you request and the status of your job.
Cost
Message and data rates may apply. These charges come from your mobile carrier and are your responsibility. Delta Wye Group does not charge for text messages.
How to Opt Out
To opt out at any time, text STOP. You will receive a single confirmation message and will not receive further texts from us unless you opt back in. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT, or contact us directly. Opting out of text messages does not remove you from phone or email contact regarding work you have requested.
How to Get Help
For assistance, text HELP or visit our website at www.deltawyegroup.com. You can also reach us at 501.733.9922 or dispatch@deltawyegroup.com.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to the effective transmission from your wireless service provider and is outside our control.
Privacy
SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Visit https://deltawyegroup.com/privacy-policy for our privacy policy and https://deltawyegroup.com/sms-terms for our Terms of Service.